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Terms & Conditions

Cleaning Services
  1. For One off Cleans, Spring Cleans/Moving Cleans etc, a 50% deposit may be required prior to work commencing. The remaining balance is due to Breeze Cleaning at the completion of service.
  2. The Service will be for such cleaning / domestic duties as agreed between you and Breeze Domestics at the time of booking.
  3. All cleaning products and equipment required to service your property are provided by Breeze Domestics. You may request to use your own products if preferred.
  4. If, at any time prior to or during your service, a Franchisee feels there is a safety issue, at their discretion, they can terminate the service until a later date when the issue has been resolved.
  5. Breeze Domestics strive to provide your Service thoroughly, reliably dependably and in a manner that not only meet your standards, but exceeds them.
Special Requests
  1. Any changes to the Service originally agreed to between your Breeze Domestics and yourself must be advised to and agreed on prior to the Service Time.
  2. If time allows, your service provider may agree to provide the additional services on that same day. Otherwise a day and time that suits you both can be agreed to. For your best outcome, please call a day or so ahead to make sure all your needs can be met.
Customers Responsibilities
  1. Provide a safe working environment for Breeze Domestics to perform the Service;
  2. Leave access unobstructed to those areas of the Property requiring the Service;
  3. Provide our staff with access to all service utilities (including hot and cold water, electricity, and rubbish bins) as required to complete the Service;
  4. Prior to the commencement of the Service, inform Breeze Domestics of any hazards, slippery surfaces, risks or dangers you’re aware of.
  5. If you feel certain items in your home/office are more valuable to you than others, please secure them or inform us to their importance, so extra care is taken when working with them.
  6. In light of the current Coronavirus (Covid-19 Outbreak) please advise us if you have any symptoms which may place you at risk of spreading the virus. This should be done prior to Breeze Domestics arriving at your residence.
Quotations
  1. Breeze Domestics will honour the price of their quote, even if the job takes them longer than expected, to ensure you are 100% content with our service provided.
  2. If a service is requested outside of the original quote (example, addition of an oven or window clean), you will be informed of the extra charge before the extra work commences and this extra charge will be invoiced on top of your original quote.
  3. Quotations can be provided via email or hardcopy and price quoted is valid for 30 days.
Bookings
  1. For One off Cleans, Spring Cleans/Moving Cleans etc, a 50% deposit may be required prior to work commencing. The remaining balance is due to Breeze Cleaning at the completion of service.
  2. Deposits are non-refundable if cancellation is provided with less than 24 hours’ notice.
  3. If rescheduling the service is requested, deposit remains and time of service will be moved to a more appropriate time for both parties.
  4. Breeze Domestics reserve the right not to accept a booking for any reason.
Payment terms
  1. The Customer agrees to pay the price quoted by Breeze Domestics at completion of service.
  2. Payments can be made via cash/credit cardor direct deposit.
  3. Direct Deposit Details to be obtained directly from the booking source prior to Service.
GST
  1. Unless specified otherwise, all prices and quotations are inclusive of GST.
  2. Tax Invoices are available for all services carried out by Breeze Domestics.
Late Payment Fee
  1. Where Breeze Domestics has agreed to invoice the Customer for payment of fees after the Service has been completed, the Customer agrees to pay in full, all fees due, within 7 days of the invoice date.
  2. The Customer agrees that if the Breeze Domestics has not received payment in full for the Service within 14 days of the original invoice date then a late payment fee of $10 will apply for each week the invoice is late.
Non-appearance
  1. If a Cleaner fails to attend your Property within 1 hour of the Service Time and does not provide the requested Service, Breeze Domestics will provide the Customer with either:
    1. A full refund of payments made by the Customer; or
    2. Offer to reschedule the Service at another time mutually agreed between the Customer and Breeze Domestics.
Complaints
  1. If you, the Customer are reasonably dissatisfied with the Service provided, you should inform the Breeze Domestics at your earliest convenience. Breeze Domestics strives to achieve 100% customer satisfaction and will endeavour to resolve the problem quickly and efficiently. Breeze may, at its discretion, offer the Customer either of the following:
    1. A partial or full refund;
    2. Re-supply of the Service without charge;
    3. Such other remedy as deemed appropriate by Breeze Domestics & its team.
Accidents, Breakage, Damage & Theft
  1. The Customer must inform Breeze Domestics of any incident where an accident, breakage, damage to property or theft has occurred due to any act of the Cleaner within 24 hours of completion of the Service.
  2. To the extent permitted by law, the Customer is not entitled to claim any loss for any incident if the incident is not reported to Breeze Domestics within 24 hours of completion of the Service.
  3. Any accusation of Theft must be reported to the Police before Breeze Domestics can proceed with any recovery action.
Your Details/Personal Information
  1. The Customer acknowledges that any information provided by you, the Customer may be used by Breeze Domestics for the purpose of providing the Service.
  2. Breeze Domestics agrees not to share any information provided by the Customer with any third party not directly involved in the provision of the Service (unless required to do so by law).
  3. Unless it is unreasonable or impracticable to do so, we will collect your Personal Information directly from you. Sometimes it may be necessary for us to collect your Personal Information from a third party eg for insurance-related referrals. We will only collect Personal Information in that way where we are permitted to do so under the Act. Where Personal Information is provided to us by or collected from another party, we will take reasonable steps to inform you of the collection, at or as soon as possible after collection
No Locked-in Contract
  1. You are not locked into any contracts with regards to regular cleaning services and may cancel at any time. We appreciate any feedback regarding our services so that we can continue to improve and offer the best quality service provision for our customers.
Read our 16 reviews
Breeze Domestics
Breeze Domestics
16 Google reviews
apurva m
apurva m
2022-09-04
Breeze Domestics has been great. The cleaning team is extremely professional, efficient and thorough. Michael is very easy to communicate with too and we really appreciate having a good, reliable cleaning company looking after us. Very happy with the service!
Brett Gómez
Brett Gómez
2022-01-21
Breeze Domestics did an excellent job of cleaning my apartment. Very professional and friendly.
Glen GShep
Glen GShep
2021-08-02
My injuries make it impossible to do the daily & weekly chores (cleaning/gardening etc). Cynthia (from Breeze Domestics) has a great work ethic, she is always on time, is cheerful & does a great job doing my cleaning. Cynthia regularly does above what her cleaning job requires of her to do to make life easier for me. I highly recommend her. Glen Shep.
Sara Zahid
Sara Zahid
2021-01-19
Love rea she is so good and micheal is so nice and easy to sort any issue I highly recommend breeze have tried do many but they are the best
Zoran Evtingioski
Zoran Evtingioski
2020-12-08
It was a pleasure using Breeze Cleaning for my garden services. Michael was easy and efficient in dealing with. Wayne always on time and if was running late will communicate in advance. He would do a great job with the lawn and garden always cleaned up and was a pleasure to deal with.
Jessica Bults
Jessica Bults
2020-08-16
I can highly recommend both Cynthia and Michael from Breeze Domestics. Organising our cleaning services was literally "a breeze" (pun intended!) and Michael was very easy to talk to and deal with especially due to our circumstances being under the NDIS. We immediately warmed to Cynthia when she arrived for our first clean, she was friendly and professional with a very keen eye for attention to detail, she does such an amazing job and we look forward to seeing her for our fortnightly cleans. Thank you Breeze Domestics.
Cheryll Koenig OAM
Cheryll Koenig OAM
2020-06-28
Cynthia is my domestic assistant. She is super excellent at her job and a lovely friendly person too. She provides all the assistance I require with a chronic illness and a son with disabilities. Thanks Breeze for sending me this domestic angel!
Natalie Xuereb
Natalie Xuereb
2020-06-17
Leidy was an excellent ! Highly recommended
Darren Cleaven
Darren Cleaven
2020-01-13
Very happy with the service and speedy response from these guys. Compared to previous cleaning companies ive dealt with, Breeze delivers what they promise. I would recommend them to anyone. Thanks again guys.

Breeze Domestics is a professional domestic service company, helping people throughout the Sydney and Illawarra regions.

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Breeze Domestics: ABN # 96657563516